The EHR Jungle: Survival of the Fittest

The-EHR-Jungle_Survival-of-the-Fittest

In all my years working with technologies to help ophthalmologists enhance their practice of medicine, I have never seen anything quite like the process of transitioning from paper to digital medical records. In my consulting practice, I have worked with several electronic health record (EHR) companies, most recently Medflow…

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PREMIUM PRACTICE TODAY: Another Satisfied Customer

PREMIUM-PRACTICE-TODAY-Another-Satisfied-Customer

Do you want to know what your practice is doing right and where it can improve? Ask your patients.

Do you regularly strive to delight your customers? Can you say that you have a legion of raving fans supporting your practice? These are the fine lines that distinguish great practices from the rest. A high level of customer satisfaction, while necessary, is no longer sufficient…

 

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